Shipping policy
SHIPPING POLICY
At Perfume Chem, we are committed to delivering your orders safely and efficiently across India and worldwide.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working business day.
- Bulk or custom orders may require additional processing time.
Domestic Shipping (India)
- We ship across all major cities and regions in India.
- Estimated delivery time is generally 3–7 business days, depending on location and courier availability.
International Shipping
- We offer worldwide shipping for selected products and regions.
- International delivery timelines may vary between 7–21 business days depending on destination country, customs clearance, and shipping method.
Customers are responsible for:
- Import duties
- Customs charges
- Local taxes
- Regulatory clearances (if applicable in destination country)
Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Shipping costs are non-refundable once the order has been dispatched.
Tracking Information
Once your order is shipped, tracking details will be shared via email or phone number provided during checkout.
Delays
Perfume Chem is not responsible for shipping delays caused by:
- Courier partners
- Customs clearance
- Weather conditions
- Government restrictions
- Incorrect shipping information provided by customer
- Events beyond our control
Delivery timelines are estimates and are not guaranteed.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Perfume Chem will not be responsible for failed deliveries or additional shipping charges caused due to incorrect or incomplete addresses.
Contact Information
For shipping-related inquiries, contact us at:
Perfume Chem
Email: Info@perfumechem.com
Phone: +91 9867747608
Address:
Mustafa Palace 9th Floor 901,
2nd Peerkhan Street,
Nagpada, Mumbai 400008